Operations & Change Leader for Service Excellence

TIAN TIAN MANPOWER (PTE.) LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources solutions provider is seeking a manager to oversee workplace ICT operations, laundry, and linen management in Singapore. The ideal candidate will lead teams in innovative practices and handle crisis management effectively. Responsibilities include developing service recovery frameworks and monitoring performance across teams. Flexibility to work on weekends, public holidays, and night shifts is required.

Qualifications

• Experience in managing workplace Information and Communication Technology (ICT) operations.
• Proven ability to lead teams and manage crises effectively.
• Strong skills in facilitating innovation and team engagement.

Responsibilities

• Manage and oversee laundry and linen operations.
• Develop and implement business strategies and governance.
• Facilitate the implementation of productivity frameworks.

Job description

A human resources solutions provider is seeking a manager to oversee workplace ICT operations, laundry, and linen management in Singapore. The ideal candidate will lead teams in innovative practices and handle crisis management effectively. Responsibilities include developing service recovery frameworks and monitoring performance across teams. Flexibility to work on weekends, public holidays, and night shifts is required.