Operations Associate (Documentation and Guarantees)

Crédit Agricole CIB; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a candidate to process and validate trade transactions related to commodities. Responsibilities include managing operational risks, ensuring compliance with regulations, and providing excellent customer service to internal and external clients. The ideal candidate will have experience in trade processing and a solid understanding of legal requirements. This role demands meticulous attention to detail and strong communication skills.

Qualifications

• Experience in processing trade transactions.
• Strong understanding of legal and regulatory compliance.
• Excellent communication skills to liaise with clients.

Responsibilities

• Ensure back-office processing of transactions and manage operational risk.
• Perform checks and validations for trade documents.
• Provide excellent customer service and maintain good relationships.

Skills

Knowledge of UCP600

Customer service skills

Operational risk management

Attention to detail

Job description

Description du poste

Processing / validate SG / HK / AUS trade commodities transactions (import letter of credit issuance, financing, guarantee issuance, export letter of credit advising, payment).

Vetting of LC text and assist client in any queries related to their transactions.

Perform document checking for both import / export LC documents.

Summary of the position

• Perform price reasonable checks on commodity goods.
• Acting as a liaison officer liaising with the processing center and coordinate with internal and external client related to all trade related transactions.

Main responsibilities

Ensure Back-Office processing of transactions and manage Operational risk.

1. within acceptable technical risks and in compliance with banks rules and operation procedures
2. in conformity with conditions of transaction details
3. timely and accurately in relevant systems with correct data and posting of entries to P&L accounts
4. timely and accurately in all life events including payment, funding and resolution of suspense items

Provide good customer services by maintaining good relationship with external and internal parties.

Business continuity

1. provide effective back-up for the team
2. work closely with other TCF teams wherever necessary

Main duties details

1. First check and / or counter-check import / export LC documents according to UCP600
2. Review customer applications and clarify with customers on ambiguous terms, if any
3. Ensure transactions are processed in conformity with transaction details
4. Monitor payment / acceptance of import / export bills and ensure notice of refusal are sent within time allowed as per documentation
5. Ensure data and accounting entry input into BO system are accurate
6. Perform compliance check and vessel screening

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer / Compliance Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.