Operations Assistant cum Coordinator

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading cleaning service provider in Singapore is seeking a supervisor to oversee cleaning staff, ensuring cleanliness and hygiene standards are met. The role involves training employees, managing performance, and conducting inspections to maintain high service quality. The ideal candidate will have experience in a supervisory role and a commitment to safety and quality standards.

Responsibilities

• Supervises and guides cleaners assigned to an area.
• Ensures all cleaning is safely and properly carried out.
• Reports defects, attendance, and completion of duties assigned.
• Assigns duties and inspects work performed.
• Trains new/existing employees and manages disciplinary actions.
• Handles customer feedback and ensures safety practices.
• Provides high standards of hygiene and cleanliness.
• Conducts daily inspections to monitor staff performance.

Job description

Supervises and guide the cleaners assigned to an area.

Follows-up with work instructions given by the Executive related to the cleanliness of an area.

Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

Supervises daily and monthly planned periodic works allocated to an area.

Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

To train new/existing employees and recommend disciplinary actions where applicable.

To handle all customers’ feedback

To ensure good safety practices in the course of work.

Provide a high standard of hygiene and cleanliness within the assigned area

Manage work execution and performance of junior staff.

Provide adequate training and coach staff to meet the required contractual standards.

Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

Implement and recommend operation plans to improve work processes and service quality for the organization