Operations and Business Strategic Manager

RYDE TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A dynamic technology firm based in Singapore is seeking an Operations and Business Strategic Manager to lead critical initiatives across diverse business programs. This pivotal role focuses on operational efficiency, client satisfaction, and growth strategies in the fast-paced landscape of autonomous vehicle projects and corporate partnerships. The ideal candidate will possess strong leadership skills, a data-driven mindset, and the ability to effectively communicate across teams and stakeholders. Competitive compensation and a project-oriented environment offered.

Responsibilities

• Own end-to-end operations for corporate accounts, driving client onboarding and engagement.
• Plan, execute, and scale Autonomous Vehicle initiatives.
• Lead government and corporate tender processes and ensure alignment with growth objectives.
• Manage high-impact growth projects, defining KPIs and tracking progress.
• Conduct market and internal data analysis to improve decision-making and efficiency.
• Standardize workflows and enhance operational effectiveness across projects.
• Execute diverse tasks and undertake ad-hoc assignments as directed.

Skills

Ability to connect complex business challenges with actionable solutions

Skilled at interpreting data and spotting trends

Takes initiative and drives projects to completion

Thrives in dynamic environments

Builds strong relationships and influences stakeholders

Delivers results with high operational efficiency

Articulates ideas clearly and persuasively

Job description

Role Overview

The Operations and Business Strategic Manager will lead critical initiatives across Ryde for Business, autonomous vehicle programs, corporate tenders, and strategic growth projects. This role sits at the intersection of business strategy and execution, offering the opportunity to shape the company’s growth trajectory while ensuring operational efficiency and client satisfaction. The ideal candidate will thrive in a fast-paced, dynamic environment and have a proven ability to translate strategic insights into measurable business outcomes.

Key Responsibilities

• Lead Ryde for Business initiatives: Own end-to-end operations forcorporate accounts, driving client onboarding, engagement, retention, and scalable business solutions.
• Drive Autonomous Vehicle projects: Plan, execute, and scale AV initiatives, coordinating cross-functional teams and ensuring measurable operational impact.
• Manage Corporate Tenders and Partnerships: Lead government and corporate tender processes, from strategy and proposal development to submission and relationship management, ensuring alignment with Ryde’s growth objectives.
• Strategic Project Leadership: Manage high-impact growth projects end-to-end, define KPIs, track progress, identify risks and opportunities, and deliver tangible results.
• Analytics and Insights: Conduct market, competitor, and internal data analysis to inform business decisions and improve operational efficiency.
• Process Optimization and Operational Excellence: Standardize workflows, implement best practices, and continuously enhance operational effectiveness across projects.
• Ad-hoc and Diverse Initiatives: Execute diverse tasks and undertake ad-hoc assignments as directed, demonstrating agility, ownership, and leadership in high-priority initiatives.

Key Skills & Competencies

• Ability to connect complex business challenges with actionable solutions and long-term impact.
• Skilled at interpreting data, spotting trends, and making informed decisions that drive growth.
• Takes initiative, anticipates challenges, and drives projects to successful completion with minimal supervision.
• Thrives in dynamic environments, navigating ambiguity and finding effective solutions under pressure.
• Builds strong relationships, influences stakeholders, and drives alignment across teams.
• Delivers results with precision, ensuring high standards in operational efficiency and project outcomes.
• Articulates ideas clearly and persuasively to both internal and external stakeholders.