Operations and Admin Executive — Drive Impact in Education

My Inspiring Journey HUB; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

My Inspiring Journey Hub (MIJ Hub) is a private school and NPO focused on transforming lives for ages 4 to 40 with diverse learning needs. We seek an Admin & Operations Executive to support daily operations across administration, enrolment, finance, and facilities coordination in a fast-paced environment.

If you are organized, proactive and enjoy creating structure, this role offers growth within a dynamic team committed to inclusivity and community impact.

Qualifications

• Minimum Diploma qualification
• At least 1 year of relevant experience
• Proficient in Microsoft Excel (important), Word, and PowerPoint
• Strong spoken and written English (important, as the role involves handling parent enquiries)
• Organized, responsible, and detail-oriented
• Able to work in a face paced environment
• Meticulous
• Willing to learn and understand MIJ Hub’s operations and services

Responsibilities

• Executes day-to-day administrative and operational support duties, ensuring smooth coordination, accurate records, and timely follow-up across assigned functions.
• Manages first-line enquiries through calls, WhatsApp, email, walk-ins, or other channels; provides accurate information, routes matters appropriately, and follows up where needed.
• Supports day-to-day enrolment administration, including form processing, document collection, scheduling, follow-up, data entry, and updating enrolment trackers.
• Maintains records, prepares forms, letters, files, and updates databases, trackers, and administrative documentation accurately and on time.
• Prepares finance-related documents, issues invoices or receipts where applicable, follows up on outstanding documents or payments, and updates finance trackers.
• Logs facilities issues, reports maintenance matters, follows up on routine requests, and supports the coordination of repairs, servicing, and replenishment.
• Tracks stock levels for office or operational use, prepares purchase requests, receives supplies, and updates inventory or replenishment records.
• Supports event preparation and execution, including registrations, logistics coordination, materials preparation, scheduling, venue setup support, and post-event administration.
• Maintains compliance files, prepares supporting documents, updates checklists and trackers, and follows up on outstanding documentation required for audits or reviews.
• Supports daily readiness checks, prepares or updates checklists, flags issues affecting readiness, and follows up on routine matters relating to site operations.
• Assists in coordinating appointments, servicing schedules, quotations, routine follow-ups, and document collection from vendors.
• Supports communication and follow-up with departments for day-to-day administrative and operational matters as assigned.
• Carries out assigned processes according to SOPs and flags issues, delays, or discrepancies for review.
• Updates trackers, prepares basic summaries, flags urgent issues, and escalates exceptions or unresolved matters to the senior role.
• Supports the senior role, carries out assigned responsibilities, and provides timely updates on work progress and issues.

Skills

English proficiency

Organized

Detail-oriented

Fast-paced environment

Willing to learn

Education

Diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

My Inspiring Journey Hub (MIJ Hub) is a private school and NPO focused on transforming lives for ages 4 to 40 with diverse learning needs. We seek an Admin & Operations Executive to support daily operations across administration, enrolment, finance, and facilities coordination in a fast-paced environment.

If you are organized, proactive and enjoy creating structure, this role offers growth within a dynamic team committed to inclusivity and community impact.