Operations Analyst (Contract/Bank)

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading staffing service provider in Singapore is looking for a candidate with a Diploma/Bachelor’s degree in finance and at least 6 months of banking operations experience. Key responsibilities include resolving customer remittances queries and processing failed transactions. Proficiency in MS Office and excellent communication skills are essential. Interested candidates should contact our consultant for more information.

Qualifications

• At least 6 months to 1 year of experience in a banking operations role.
• Related experience in payments is a plus.
• Good to have experience in banking or financial industry.

Responsibilities

• Investigate and resolve customer remittances queries.
• Work with business units and banks on remittance queries.
• Process failed remittances.

Skills

Communication skills

Interpersonal skills

Proficiency in MS Word

Proficiency in MS Excel

Proficiency in MS PowerPoint

Education

Diploma/Bachelor’s degree in finance or related fields

Job description

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units, agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad-hoc tasks assigned by Team Manager

Job requirements

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, and ability to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [e-mail]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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