Operations Admin Coordinator — Customer & Fleet Support

C & P HOLDINGS PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A local automotive service company in Singapore is seeking a customer service representative. You will handle customer inquiries, manage vehicle registrations, and support emergency situations. The ideal candidate will have 1-2 years of experience in customer service and possess a valid class 3 driving license. This role offers an opportunity to work in a dynamic environment with a focus on customer satisfaction.

Qualifications

• 1-2 years of experience in customer service, operations or relevant fields.
• Ability to work independently.
• Responsible, team-player and organized.
• Possess valid class 3 driving license.

Responsibilities

• Respond to customer inquiries and feedback.
• Process cars registration and update company inventory database.
• Prepare quotation for repairs.
• Manage schedule for vehicle servicing.
• Maintaining company vehicles insurance records.
• Follow up with insurer and authorized workshop on the accident case.
• Provide support to customers during emergency situations.

Skills

Customer service

Operations

Time management

MS Office proficiency

Team player

Job description

A local automotive service company in Singapore is seeking a customer service representative. You will handle customer inquiries, manage vehicle registrations, and support emergency situations. The ideal candidate will have 1-2 years of experience in customer service and possess a valid class 3 driving license. This role offers an opportunity to work in a dynamic environment with a focus on customer satisfaction.