Operational Manager

JAYLEEN LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A vibrant bistro in Singapore is seeking an experienced Operations Manager to oversee daily operations. You will lead a team to ensure exceptional customer service, optimize workflows, and manage inventory effectively. The ideal candidate has a minimum of 5 years in restaurant management, strong leadership skills, and excellent organizational abilities. Join us if you're passionate about delivering great experiences to our customers and ready to take on the challenge!

Qualifications

• Minimum 5 years of experience in restaurant management.
• Strong leadership and communication skills are essential.
• Excellent organizational and time management skills are required.

Responsibilities

• Manage, motivate, and mentor staff for exceptional customer service.
• Optimize operations with efficient workflows and procedures.
• Monitor inventory and financial performance to meet targets.
• Develop training programs to enhance staff skills.
• Ensure high customer satisfaction by addressing feedback.
• Manage inventory levels to prevent shortages and waste.
• Enforce health and safety standards in the dining environment.
• Oversee contractors for maintenance and repairs.

Skills

Leadership

Communication

Organizational skills

Time management

Job description

We're looking for an experienced Operations Manager to join our team at J Bistro! As an Operations Manager, you'll oversee the daily operations of our bistro, ensuring exceptional customer service, efficient staff management, and maintaining high-quality food and beverage standards.

Key Responsibilities

• Team Leadership: Manage, motivate, and mentor staff to ensure exceptional customer service and a positive work environment.
• Operational Efficiency: Optimize bistro operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
• Financial Management & Inventory Control: Monitor inventory, budget and financial performance, analyze sales data, and implement cost-control measures to achieve financial targets.
• Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
• Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
• Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
• Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
• Maintenance and Repair: Oversee Contractors for Pest control, maintenance and repair works.

Requirements

• Minimum 5 years of experience in restaurant management
• Strong leadership and communication skills
• Excellent organizational and time management skills

If you're passionate about delivering exceptional customer service and have a proven track record in operations management, we'd love to hear from you! Apply now and join our team!