Operation Supervisor

CLEANING MATTERS; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cleaning service company in Singapore is seeking a Supervisor to oversee cleaning teams, ensure quality service, and manage operations. The ideal candidate will have at least 2 years of supervisory experience in the cleaning or hospitality industry, strong leadership and communication skills, and the ability to multitask under pressure. This position requires a 5.5-day work week with work on weekends if needed.

Qualifications

• At least 2 years of experience in supervising cleaners.
• Able to plan schedules effectively.
• Strong leadership skills necessary.

Responsibilities

• Supervise cleaning teams and ensure quality service.
• Inspect adherence to safety measures.
• Plan weekly and monthly rosters for cleaners.
• Identify suitable equipment to improve operations.
• Respond to client requests and ad hoc challenges.

Skills

Supervision

Time management

Communication skills

Leadership skills

Computer literacy

Interpersonal skills

Tools

Excel

Email software

Job description

Job Description & Requirements

• Supervise around 15 to 25 and ensure they provide quality cleaning service at clients place.
• Perform inspection and ensure cleaning teams adhere to safety measures during cleaning operations island wide e.g. PPT and local regulations.
• Assist in the development and review of operation plans to improve work procedures and quality service delivery.
• Plan weekly and monthly roster and work schedule for cleaners.
• Review weekly and monthly cleaning job reports for submission to management.
• Maintain stock of supplies of materials and equipment and implement maintenance schedules for tools and equipment.
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations.
• Respond to the client's requests and deal with ad hoc challenges.
• Interpret tender specifications and prepare quotations for cleaning operations.
• Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
• Assist in resolving existing contract conflicts Report potential risks on contractual changes to the management.

Job Requirements

• With at least 2 years of experience in supervising cleaners in cleaning or hospitality industry.
• Training will be provided.
• Must be able to travel for work for inspection.
• Must be able to plan schedule and good at time management.
• Must be able to use computer and work-related software, e.g. excel and e-mail, etc.
• Good Interpersonal, communication and strong leadership skills.
• Able to work under pressure.
• 5.5-days work week and required to work on Fridays, Saturdays, and Sundays (if needed).
• We are open for locals and work pass holders.