Operation Supervisor

JUSCLEAN SERVICES; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A cleaning service provider in Singapore is seeking a supervisor to manage daily cleaning operations across multiple sites. The ideal candidate should have at least 3 years of experience in cleaning operations, excellent communication skills, and the ability to lead a team effectively. Responsibilities include training site cleaners, conducting inspections, and ensuring compliance with safety standards.

Qualifications

• Minimum 3 years of relevant experience in cleaning operations or facilities management.
• Prior supervisory experience is preferred.
• Ability to work independently and manage a team.

Responsibilities

• Supervise and manage daily cleaning operations across assigned sites.
• Conduct regular site inspections and audits to maintain service quality.
• Handle client feedback and resolve complaints or operational issues promptly.

Skills

Supervisory skills

Communication skills

Interpersonal skills

Team management

Education

Minimum Diploma in related field

Tools

Microsoft Office (Excel, Word)

Job description

Key Responsibilities:

• Supervise and manage daily cleaning operations across assigned sites.
• Deploy manpower effectively to ensure sufficient coverage at all locations.
• Train and monitor site cleaners to ensure cleaning standards and safety procedures are followed.
• Conduct regular site inspections and audits to maintain service quality.
• Handle client feedback and resolve complaints or operational issues promptly.
• Coordinate with HR for manpower planning, leave, and replacement arrangements.
• Monitor stock levels of cleaning supplies and equipment; liaise with vendors as required.
• Prepare operational reports and update management regularly.
• Ensure compliance with workplace safety and health (WSH) regulations.

Requirements:

• Minimum Diploma in related field is an advantage.
• At least 3 years of relevant experience in cleaning operations or facilities management.
• Prior supervisory experience preferred.
• Good communication and interpersonal skills.
• Able to work independently and manage a team.
• Basic knowledge of Microsoft Office (Excel, Word).