Operation Manager (Funeral Service)

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading funeral service provider in Singapore is seeking an Operation Manager to lead daily operations and coordinate team activities. The successful candidate will have at least 5 years of management experience, a valid Singapore Class 3 driving license, and a willingness to work overtime when required. Responsibilities include managing scheduling, monitoring service quality, and supporting HR initiatives. This role offers a competitive salary of up to $5500 per month plus variable bonuses.

Qualifications

• Minimum 5 years of management experience required.
• Valid Singapore Class 3 driving license is a must.
• Must be willing to work overtime and night shifts if needed.

Responsibilities

• Lead daily operations and coordinate team activities.
• Manage scheduling and financial reporting tasks.
• Monitor service quality and address client feedback.
• Enhance operational systems and documentation.
• Support HR and staff welfare initiatives.
• Ensure policy compliance and execute additional duties.

Skills

Team Coordination

Operational Management

Financial Reporting

Service Quality Monitoring

Job description

Operation Manager - Funeral Service

Funeral Service Industry | up to 6 days work

• Office Location: Geylang Bahru, Singapore
• Working Hours: Mon – Fri/Sat 8.00am – 5.00pm
• Monthly Salary: basic up to $5500 + Variable Bonus (VB)

Company Overview

The company is a long‑established provider of services, with a strong heritage built over many years. It has grown into a group offering a range of products and services designed to meet diverse customer needs. With multiple brands and offices, the company continues to focus on delivering quality, care, and reliability to the communities it serves.

Responsibility

• Lead Daily Operations and Team Coordination Conduct morning briefings, delegate tasks to Team Leaders, and ensure smooth execution of daily activities.
• Manage Scheduling and Financial Reporting Oversee the preparation of monthly service schedules (e.g., standby, night shifts) and provide regular budget updates to the Finance Department.
• Monitor Service Quality and Client Feedback Review and follow up on feedback from internal teams, families, and clients, addressing complaints and ensuring service standards, rituals, and customs are upheld.
• Enhance Operational Systems and Documentation Improve management processes and review SOPs, forms, templates, and lists in collaboration with Team Leaders to maintain operational efficiency.
• Support HR and Staff Welfare Initiatives Oversee staff morale, welfare, and health; manage HR matters including leave approvals, overtime, urgent requests, recruitment, and interviews.
• Ensure Policy Compliance and Execute Ad-Hoc Duties Plan and review compensation actions, enforce company policies, and carry out additional tasks

Requirements

• At least 5 years of management experience
• Possess a valid Singapore Class 3 driving license
• Willingness to work overtime and perform night standby duties when required.
• Candidate who can start immediately or within short notice will be preferred

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678