OPERATION MANAGER - DISHWASHING

LOKAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service provider in Singapore is looking for a dedicated individual to supervise shifts, conduct on-the-job training, and ensure customer satisfaction. The ideal candidate should have at least 2 years of experience in the cleaning sector, possess excellent customer service skills, and be willing to work in various locations, including night shifts and overtime on weekends.

Qualifications

• At least 2 years of experience in a similar role in the cleaning sector.
• Able to work OT including weekends and public holidays.
• Able to work in multiple locations daily.

Responsibilities

• Supervise and coordinate assigned shift.
• Conduct OJT for employees on proper cleaning.

Skills

Excellent customer service skills

Ability to work night shifts

Ability to work overtime

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector