OPERATION MANAGER

VLADO PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading operations management firm in Singapore is seeking a skilled operations manager to drive process improvement and ensure effective team leadership. Responsibilities include developing new operational procedures, managing budgets, and enhancing customer service quality. The ideal candidate will have strong skills in operations management and communication, with a proven track record in leading teams and strategic planning.

Responsibilities

• Document findings, prepare reports and make recommendations.
• Develop new processes and procedures to enhance operations.
• Work with managers and employees to implement changes.
• Train employees to use new systems or follow new policies.
• Determine the effectiveness of new processes.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.

Skills

Budgets

Leadership

Microsoft Office

Microsoft Excel

Interpersonal Skills

Inventory

Operations Management

Administration

Strategy

Compliance

Project Management

Communication Skills

Budgeting

Team Player

Customer Service

Job description

Roles & Responsibilities

• Document findings, prepare reports and make recommendations
• Develop new processes and procedures to enhance operations
• Work with managers and employees to implement changes
• Train employees to use new systems or follow new policies
• Determine the effectiveness of new processes
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Key Skills

• Budgets
• Leadership
• Microsoft Office
• Microsoft Excel
• Interpersonal Skills
• Inventory
• Operations Management
• Administration
• Strategy
• Compliance
• Project Management
• Communication Skills
• Budgeting
• Team Player
• Customer Service