Operations Managers also generally consider how to improve efficiency, increase profitability and meet the expectations of collaborators, customers and vendors. Other responsibilities may include:
- Developing and implementing company policies
- Supervising and training employees to complete tasks according to company standards
- Coordinating with department heads to achieve organizational goals
- Improving work processes to increase productivity or reduce waste
- Evaluating employee performance by tracking key performance indicators (KPIs)
- Identifying opportunities to increase revenue or connect with new customers