Operation Manager

DA HAIRDRESSING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading salon company in Singapore is looking for a Salon Operation Manager to ensure smooth salon operations. Responsibilities include staff management, maintaining hygiene standards, resolving client complaints, and marketing the salon. The ideal candidate should have experience in salon management and a passion for customer service.

Responsibilities

• Recruiting, hiring, training and coaching salon staff.
• Creating work schedules for employees.
• Inventorying salon supplies and reordering as needed.
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law.
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure.
• Resolving client complaints.
• Marketing the salon to attract new customers.
• Performing salon services for customers as needed.
• Quality control Inspector for customers as needed.

Job description

A Salon operation manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service. Some key salon manager job duties and responsibilities include:

Responsibilities

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed
• Quality control Inspector for customers as needed, including the chemical stuffs, products, quality of final style etc