Operation Manager

WENET SGP PRIVATE LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A consulting firm in Singapore is seeking a highly skilled professional for an operational leadership role. The successful candidate will be responsible for developing and implementing operational strategies, managing project execution, and leading the operations team. A Bachelor’s or Master’s degree in Business Administration is required, along with 8 years of experience in operations, preferably within consulting. Strong communication skills and proficiency in project management tools are essential for success in this position.

Qualifications

• 8 years in operations, preferably in consulting/professional services.
• Proven track record in process improvement and team leadership.
• Knowledge of Lean, Six Sigma, or Agile methodologies is a plus.

Responsibilities

• Develop and implement operational strategies aligned with company goals.
• Oversee consulting project execution for timely delivery.
• Manage budgets and optimize procurement processes.
• Lead and mentor the operations team to foster performance.

Skills

Analytical skills

Problem-solving abilities

Stakeholder management

Leadership

Communication

Project management tools proficiency

Education

Bachelor's / Master in Business Administration

Tools

Microsoft Project

Asana

Trello

Job description

Job Description

1. Operational Leadership & Strategy

• Develop and implement operational strategies aligned with the company’s goals.
• Streamline workflows, policies, and procedures to improve efficiency.
• Monitor KPIs and operational performance, recommending improvements.

2. Project & Client Delivery Management

• Oversee consulting project execution, ensuring timely and high-quality delivery.
• Coordinate between cross‑functional teams (consultants, HR, finance, IT).
• Manage client expectations and ensure service excellence.

3. Process Improvement & Compliance

• Identify bottlenecks and implement process enhancements.
• Ensure compliance with industry regulations and internal policies.
• Leverage technology (e.g., ERP, CRM) to automate and optimize operations.

4. Team Management & Development

• Lead, mentor, and develop the operations team.
• Foster a high-performance culture with accountability and continuous learning.
• Conduct performance reviews and workforce planning.

5. Financial & Resource Optimization

• Manage budgets, cost control, and resource allocation.
• Negotiate with vendors and optimize procurement processes.
• Analyze financial reports to drive cost‑efficiency.

6. Business Growth Support

• Collaborate with leadership on business expansion strategies.
• Support proposal development and client engagement initiatives.
• Identify new operational opportunities to enhance profitability.

Requirements

• 1. Bachelor's / Master in Business Administration, Operations Management or related field.
• 2. 8 years in operations, preferable in consulting/ professional services.
• 3. Proven track record in process improvement and team leadership.
• 4. Strong analytical, problem‑solving and decision‑making abilities.
• 5. Excellent communication and stakeholder management.
• 6. Profeciency in project management tools (e.g. Ms Project, Asana, Trello).
• 7. Knowledge of Lean, Six Sigma, or Agile methodologies is a plus.