Operation & Maintenance Manager

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a System Operations and Maintenance Engineer in Singapore. This role involves overseeing internal systems for a major banking client, coordinating with Japan HQ, and requires proficiency in English and Japanese. Ideal candidates will have experience in server operations and a passion for cross-border collaboration. Competitive salary and growth opportunities offered.

Qualifications

• Bachelor’s degree in IT, Computer Science, or equivalent required.
• Experience with Windows server systems setup from scratch.
• Proficiency in VMware operations and infrastructure management.

Responsibilities

• Ensure stable operation of internal systems and servers.
• Coordinate maintenance contracts with vendors.
• Liaise with HQ in Japan for system changes.

Skills

Windows server systems setup

VMware operations

Microsoft 365 tools

Network configuration

Basic programming (PowerShell, Shell Script)

Proficiency in English and Japanese

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

VMware (vCenter, ESXi)

Cloud services (AWS, Azure, GCP)

Databases (Oracle, SQL Server)

Job description

Company Overview

Our client is hiring for a System Operations and Maintenance Engineer position. This role offers the opportunity to work in a dynamic environment supporting internal systems and development servers for a major client from the banking industry. The position also involves close coordination with the client’s headquarters in Japan, making it ideal for candidates with bilingual capabilities and a passion for cross-border collaboration.

Job Description

• Ensure stable operation of internal systems and development servers.
• Coordinate with vendors for hardware and software maintenance contracts and renewals.
• Act as a liaison between the client’s headquarters in Japan and the Singapore branch, sharing requests and submitting applications such as account creation and firewall settings.
• Analyze functional requirements and implement system changes in line with established guidelines.
• Respond to user queries and system issues, taking recovery actions and proposing improvements.
• Maintain accurate and up-to-date system documentation, including runbooks, inventory lists, and parameter sheets.
• Develop operation and maintenance procedure manuals for knowledge transfer and ensure documentation is current.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent.
• Experience in building Windows server systems from setup to handover.
• Proficiency in VMware (vCenter, ESXi) operations and infrastructure tools (Backup, Monitoring, Anti-Virus, Job Management).
• Familiarity with Microsoft 365 tools (Forms, SharePoint, OneDrive, Teams, Office).
• Understanding of network configuration (ACL, Firewall).
• Basic programming skills in PowerShell, Shell Script, VBS/VBA, or Python.
• Knowledge of ITIL practices.
• Proficiency in English and Japanese to align closely with HQ in Japan.
• Preferred: Experience with Linux/Unix servers, cloud services (AWS, Azure, GCP), databases (Oracle, SQL Server), Power Apps development, IT service management.

We are an equal opportunities employer and welcome applications from all qualified candidates.