The Operation Executive (Catering) is responsible for overseeing the day-to-day operations of catering events and services. This includes planning, coordination, logistics, manpower allocation, and ensuring smooth execution of catering functions. The role requires strong organizational, communication, and problem-solving skills to ensure customer satisfaction and operational efficiency.
Key Duties and Responsibilities:
1. Event & Catering Operations
- Coordinate and manage all catering setups for weddings, corporate events, and private functions.
- Ensure timely preparation and delivery of food, equipment, and materials to event venues.
- Supervise setup and teardown of catering events, ensuring high standards of presentation and cleanliness.
- Liaise with kitchen staff, suppliers, and event coordinators to ensure smooth flow of operations.
- Conduct site visits before events to assess logistics requirements.
2. Staff & Manpower Management
- Plan and allocate manpower for each catering event.
- Brief service crew and part-timers on event requirements, setup plans, and service standards.
- Oversee on-site staff performance and ensure professional service throughout events.
- Provide training and guidance to new or junior staff.
3. Inventory & Logistics Control
- Monitor and manage catering equipment, utensils, uniforms, and transport vehicles.
- Ensure proper maintenance, storage, and tracking of equipment after each event.
- Coordinate delivery schedules with drivers and logistics team.
- Maintain inventory records and report shortages or damages promptly.
4. Client Coordination & Support
- Support sales and event teams in understanding client requirements and translating them into operational plans.
- Attend client meetings or site recce when necessary.
- Handle on-site client requests and resolve issues efficiently during events.
- Ensure all operations meet the company’s quality and safety standards.
5. Administration & Reporting
- Prepare event operation reports and feedback summaries.
- Assist in cost control and budgeting for catering operations.
- Work closely with management to improve processes and operational efficiency.
- Ensure compliance with food safety, hygiene, and health regulations.
Requirements:
- Minimum 1-2 years of experience in catering or event operations.
- Strong leadership and team coordination skills.
- Excellent communication and problem-solving abilities.
- Able to work weekends, public holidays, and flexible hours based on event schedules.
- Possess Class 3/3A driving license (an advantage).