Operation Executive

Association of Small & Medium Enterprises; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A non-profit organization in Singapore is seeking an Operations Executive to provide critical support for the SME UNITE Programme. This role involves managing day-to-day operations, coordinating events, and engaging stakeholders. Candidates should have a relevant diploma and 1-3 years of experience in operations or events. Strong organizational and communication skills, along with proficiency in Microsoft Office, are essential to succeed in this fast-paced environment. Interested candidates should reach out to the Deputy Executive Director.

Qualifications

• 1-3 years of experience in operations, events, or programme administration preferred.
• Experience working with SMEs, government-funded programmes, or trade associations is advantageous.
• Strong organisational and time management skills with attention to detail.

Responsibilities

• Support day-to-day operations of SME UNITE activities including training sessions.
• Coordinate scheduling, logistics, venue arrangements, and vendor management.
• Serve as a point of contact for SMEs and partners on operational matters.

Skills

Organisational skills

Time management

Written communication

Verbal communication

Microsoft Office Suite

Education

Diploma or Bachelor's degree in Business Administration or related field

Tools

Data management tools

Job description

Position Summary

The Operations Executive will provide critical administrative, logistical, and operational support to the SME UNITE Programme. This role will ensure smooth day-to-day functioning of the programme, including event coordination, partner liaison, data management, and reporting. The Operations Executive will work closely with the Deputy Programme Director and wider programme team to deliver efficient processes, quality participant experiences, and compliance with reporting requirements.

Key Responsibilities

Programme Operations

• Support day-to-day operations of SME UNITE activities, including training sessions, workshops, and partnership events.
• Coordinate scheduling, logistics, venue arrangements, and vendor management.
• Assist in the preparation of programme materials, communications, and documentation.

Administrative Support

• Maintain accurate records of participants, partners, and programme activities.
• Assist with procurement, invoicing, and expense claims.
• Prepare reports, meeting minutes, and presentations for internal and external stakeholders.

Stakeholder Engagement

• Serve as a point of contact for SMEs and partners on operational matters.
• Provide timely responses and follow-up to queries from participants and service providers.
• Support the coordination of advisory council and industry roundtable meetings.

Data & Reporting

• Maintain and update databases of programme metrics, participants, and outcomes.
• Assist with tracking KPIs, budget utilisation, and grant compliance requirements.
• Generate reports and dashboards for internal management and funders.

Qualifications and Requirements

Education & Experience

• Diploma or Bachelor's degree in Business Administration, Management, or related field.
• 1–3 years of experience in operations, events, or programme administration preferred.
• Experience working with SMEs, government-funded programmes, or trade associations is advantageous.

Skills & Competencies

• Strong organisational and time management skills with attention to detail.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of data management tools a plus.
• Ability to multitask, prioritise, and meet deadlines in a fast-paced environment.
• Positive team player with a service-oriented mindset.

Desirable Attributes

• Interest in SME development and business growth initiatives.
• Willingness to learn and adapt to evolving programme needs.
• Proactive, resourceful, and able to work independently.

How to Apply

Interested candidates should submit a detailed CV and a cover letter outlining their suitability for the role to: Darren Tan (Attention: Mr. Darren Tan, Deputy Executive Director, ASME), Email: [e-mail]