Onsite Audiology Service Engineer & Trainer

Sonova Singapore Private Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hearing solutions provider in Singapore seeks a Technical Support Specialist to assist Audiologists in delivering high-quality hearing care. This hands-on role involves troubleshooting, ensuring product quality, and conducting technical training for customers. Applicants should possess a relevant diploma in engineering and strong communication skills. Experience in the audiology field is a plus, and proficiency in MS Office, Sales Force, and SAP is essential. This position is fully onsite due to operational needs.

Qualifications

• Diploma or Advance Diploma in relevant engineering field required.
• Prior experience in audiology or related industry is a plus.
• Proficiency in local language for effective communication.

Responsibilities

• Support Audiologists with troubleshooting and technical inquiries.
• Ensure quality checks for outgoing hearing instruments.
• Provide technical training on hearing devices to customers.

Skills

Strong communication skills

Proficient in MS Office

Experience in customer support

Education

Diploma or Advance Diploma in Mechanical, Electrical, Mechatronic Engineering

BSc Degree in Audiology

Tools

Sales Force

SAP

Job description

A leading hearing solutions provider in Singapore seeks a Technical Support Specialist to assist Audiologists in delivering high-quality hearing care. This hands-on role involves troubleshooting, ensuring product quality, and conducting technical training for customers. Applicants should possess a relevant diploma in engineering and strong communication skills. Experience in the audiology field is a plus, and proficiency in MS Office, Sales Force, and SAP is essential. This position is fully onsite due to operational needs.