Online Retail Sales

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking an Online Retail Sales professional to manage e-commerce operations and drive online sales. Your role will include handling customer inquiries, maintaining website content, and analyzing sales reports. Candidates should have relevant experience and skills in digital marketing and e-commerce. This position offers a basic salary, commission, and other benefits.

Benefits

Attractive basic salary

Commission

Training provided

Other fringe benefits

Qualifications

• 1 year of relevant work experience required for this role.
• Candidates with specialization in Digital Marketing or E-commerce preferred.
• Proficient in Microsoft Office and e-commerce platforms.

Responsibilities

• Responsible for daily operations of e-commerce activities.
• Process customer inquiries and resolve concerns about online orders.
• Create and maintain accurate website content.

Skills

E-commerce operations

Customer service

Analytical skills

Adobe Illustrator

Shopify

Microsoft Office

Education

Secondary School/O Level

Professional Certificate/NiTEC

Diploma in Marketing/Business Management

Tools

Shopify

WordPress

Adobe Photoshop

Adobe After Effects

Job description

ETTON TECHNOLOGY SUPPLY CHAIN PTE LTD – Jurong East

ETTON TECHNOLOGY SUPPLY CHAIN PTE LTD is hiring a Full time Online Retail Sales role in Jurong East, Singapore. Apply now to be part of our team.

Requirements for this role:

• Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Tue morning
  • Tue afternoon
  • Wed morning
  • Wed afternoon
  • Thu morning
  • Thu afternoon
  • Fri morning
  • Fri afternoon
  • Sat morning
  • Sat afternoon
• 1 year of relevant work experience required for this role
• Expected salary: $2,000 - $3,000 per month

Responsible for the daily operations of e-commerce: processing daily sales orders, order fulfillment, inventory updates, product dispatch, invoicing, and responding to customer inquiries, and more.

Promptly address customer inquiries, feedback, reviews, and resolve any customer concerns related to online orders and social media platforms.

Participate in and support e-commerce initiatives to enhance customer loyalty, engagement, and purchase behavior.

Create and maintain website content, ensuring all content is up-to-date, and verify that all pages, products, and prices on the site are accurate and in line with trading standards.

Develop and execute strategies and campaigns to achieve e-commerce platform sales targets, with full responsibility for budget management, performance evaluation, optimization, and analysis.

Manage brand presence on third-party e-commerce platforms such as Shopee, Lazada, Tiktok, etc., through collaborative campaigns to maximize brand exposure and generate more sales.

Prepare weekly/monthly sales reports for management meetings.

Provide analytical reports on online sales and browsing activities, customer behavior, and purchasing patterns.

Work closely with the Finance team for monthly account closing reports.

Understand the current system's capabilities and limitations and continuously implement improvements to systems and processes.

Closely monitor competitors' activities and stay updated on current market trends.

Plan and execute the operational flow of e-commerce operations, activities (e.g., live streaming, giveaway campaigns, etc.), and projects when required.

Provide administrative and operational support to the sales team.

Requirements

Secondary School/O Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, preferably in the field of Marketing/Business Management or equivalent.

Candidates with specialization in Digital Marketing/E-commerce/website administration or equivalent are preferred.

Hands-on experience with Adobe Illustrator/Photoshop/After Effects/Shopify/WordPress.

At least 1 year of working experience in the related field is required for this position.

Proficient in Microsoft Office.

Possess initiative and be results-oriented.

Meticulous and highly accurate in assigned tasks.

Good analytical skills and attention to detail.

Able to work independently in a fast-paced environment.

Knowledge of copywriting skills will be a bonus.

Benefits

Appropriate training will be provided by Etton Bookstore to ensure you can perform your duties effectively.

Attractive basic salary, commission, and other fringe benefits will be offered to successful candidates.

Interested applicants, please state your expected salary, last drawn salary, and starting date.

*We regret to inform that only shortlisted candidates will be notified.

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