Online Market Place Ecommerce Specialist

KBAZAAR PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative e-commerce company in Singapore is seeking a skilled e-commerce manager to oversee online product listings, customer interactions, and analyze sales performance. The ideal candidate has over 5 years of experience, strong analytical skills, and proficiency in MS Excel. A competitive remuneration package and a supportive work environment are offered.

Benefits

Competitive remuneration package

Medical insurance

Product training

Supportive work environment

Qualifications

• Minimum of 5 years’ relevant experience in managing e-commerce platforms.
• Previous experience in online marketplaces like Amazon, Shopee, or Walmart is a plus.
• Strong analytical skills and able to interpret data.

Responsibilities

• Respond to online customers via emails.
• Build new product listings and ensure accurate pricing and inventory.
• Track competitors’ pricing and compile insights.
• Coordinate with the inventory team and manage customer orders.

Skills

E-commerce platform management

Analytical skills

MS Excel proficiency

Interpersonal skills

Education

Bachelor's degree in Marketing, Business, or related field

Job description

Key Responsibilities

• Response to online customers via emails
• Build new Online Product listings (Item Spec), variants, rich content; keyword research; fix errors (suppressed/quality flags); keep pricing and inventory accurate.
• Track competitors’ pricing, content, reviews, badges, event placements; compile weekly insights and actions.
• Set up coupons, clearance, and event submissions; coordinate with Inventory team
• Analyze performance and optimize to achieve revenue growth in our target markets of USA and Canada
• Actively participate in various promotions and programs available within the system to push to sales targets and growth
• Analyze our current sales across various product segments to do product recommendations or to analyze weak points
• Daily sales analysis and order update
• Compare and analyze monthly and annual e-commerce sales targets
• Analyze various Jewelry product segments, breaking them down into respective categories and variations to maximize highest sales growth within
• Working with International office to manage online customer orders
• Liaise with fulfilment, warehouse, and enabler to ensure smooth running of operations

Key Requirements

• Minimum of 5 years’ relevant experience in managing e-commerce platforms or working in related fields to build e-commerce business for brand
• Previous experience in online marketplaces like Amazon, Shopee, Walmart is a big plus
• Bachelor's degree or equivalent in Marketing, Business, or related field
• Strong analytical skills and able to interpret data and make recommendations
• Familiarity with e-commerce marketing
• Very good in MS Excel: working with large sales and data catalog file, pivot tables, V LookUp, and data sheets
• Abe to multi-task in a fast-paced environment

Key Requirements

• Highly self-motivated individual to achieve sales targets
• Good time management
• Strong interpersonal skills with colleagues

The successful applicant will be offered a competitive remuneration package, medical insurance, and more. Product training will be provided. The company values its employees and provides a supportive, collaborative, and inclusive work environment.