Onboarding & Support Specialist - Hospitality SaaS

TableCheck; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global hospitality technology company in Singapore is seeking an onboarding/support consultant to facilitate system onboarding for clients. This role involves managing client projects, providing support, and ensuring high customer satisfaction. Ideal candidates will have experience in IT SaaS or the restaurant industry, strong communication skills, and a passion for hospitality technology. Full-time position with training and development opportunities available.

Benefits

Dynamic international work environment

Extensive training opportunities

Standard working hours with weekends off

Qualifications

• Experience in IT SaaS company or restaurant industry preferred.
• Strong passion for F&B technology and hospitality.
• Must have strong communication skills and logical thinking.

Responsibilities

• Manage client onboarding activities and project kick-off.
• Provide technical guidance and conduct training sessions.
• Address client inquiries and ensure customer satisfaction.

Skills

Communication skills

Logical thinking

Relationship building

Attention to detail

Training experience

Job description

A global hospitality technology company in Singapore is seeking an onboarding/support consultant to facilitate system onboarding for clients. This role involves managing client projects, providing support, and ensuring high customer satisfaction. Ideal candidates will have experience in IT SaaS or the restaurant industry, strong communication skills, and a passion for hospitality technology. Full-time position with training and development opportunities available.