Onboarding Specialist

M-DAQ Global; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fintech company in Singapore is seeking an Onboarding Analyst to manage account openings and ensure compliance with AML/KYC requirements. The ideal candidate will have a Bachelor’s Degree and 2-3 years of relevant experience in banking or customer onboarding. Strong communication skills in English and Mandarin are necessary. Join a dynamic team dedicated to creating innovative financial solutions.

Benefits

Competitive remuneration

Employee stock options

Employee benefits

Challenging environment for learning and growth

Qualifications

• Minimum 2-3 years of experience in banking or customer account onboarding.
• Compliance with AML/CFT policies is required.
• Independent self-motivated individual.

Responsibilities

• Conduct account opening reviews and assessments.
• Perform due diligence and name screening.
• Collaborate with sales teams on CDD requirements.
• Analyse processes and advise on compliance risks.
• Handle ad hoc tasks assigned by supervisor.

Skills

Professional written and verbal communication in English

Professional written and verbal communication in Mandarin

Strong attention to details

Strong analytical and problem-solving capabilities

Excellent interpersonal communication skill

Education

Bachelor’s Degree or equivalent

Job description

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit: www.m-daq.com.

About the Role

As Onboarding Analyst, you will be responsible for reviewing account openings, conducting due diligence checks, processing payments, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for process improvement to mitigate compliance risks.

You will be based in Singapore reporting to the Head, Onboarding and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

• Account Opening Reviews: Conduct formal check and assessment to review the completeness and the plausibility of the relationships in accordance with the internal policies Customer Acceptance Policy
• Due Diligence: Perform name screening and clear hits
• Collaborate with sales teams to provide guidance on CDD requirements
• Analysing the processes, the systems and advising stakeholders on the implementation of improved solutions that support business and mitigates compliance risk
• Handling ad hoc tasks assigned by your supervisor

Job Requirements

• Bachelor’s Degree or equivalent
• Minimum 2-3 years of experience in banking or handling of end-to-end onboarding of new/existing customer accounts in accordance to AML/CFT policies
• Professional written and verbal communication in English and Mandarin
• Strong attention to details
• Strong analytical and problem-solving capabilities
• Excellent interpersonal communication skill
• An independent self-motivated individual

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency BordersTM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits