On-Site IT & Network Security Engineer (9-6)

Dynamic Link Solutions; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A technology solutions firm in Singapore is seeking an experienced IT support technician to provide on-site technical support and ensure minimal downtime for customers. The ideal candidate possesses a Bachelor's degree in IT or related fields and 3-5 years of experience in network and security roles. Responsibilities include troubleshooting various hardware and software issues and coordinating with internal IT teams. The position requires availability during office hours and ad-hoc support during weekends.

Qualifications

• 3-5+ years of experience in network and security roles.
• Availability for ad-hoc support during weekends or public holidays.

Responsibilities

• Provide on-site technical support for HQ and retail store operations.
• Troubleshoot and resolve hardware, software, and network issues.
• Coordinate with the customer's internal IT team for escalations.

Skills

Level 1 & 2 Support

Troubleshooting hardware and software issues

Customer communication

Education

Bachelor’s degree in computer science or related field

Tools

POSIFLEX POS Terminal

D365 POS system

Cisco Switch

Job description

A technology solutions firm in Singapore is seeking an experienced IT support technician to provide on-site technical support and ensure minimal downtime for customers. The ideal candidate possesses a Bachelor's degree in IT or related fields and 3-5 years of experience in network and security roles. Responsibilities include troubleshooting various hardware and software issues and coordinating with internal IT teams. The position requires availability during office hours and ad-hoc support during weekends.