Office Services Associate

Williams Lea; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global administrative services company in Singapore seeks a dedicated Administrative Support professional to perform essential duties including document management, data entry, and customer service. The role requires strong interpersonal skills, attention to detail, and the ability to work independently and in a team environment. Flexibility to work overtime and rotating shifts is necessary, with a monthly mobile allowance included.

Benefits

Monthly mobile allowance of $50

Qualifications

• Strong customer service and interpersonal communications skills.
• Able to follow delivery commitments to client.
• Maintain confidentiality and exhibit professional decorum at all times.
• Able to learn and conform to new work procedures.

Responsibilities

• Perform general administrative duties as needed.
• Scan, sort, and index documents according to procedures.
• Support record management and respond to client queries.
• Prioritize workflow and maintain workplace equipment.
• Communicate effectively with supervisor or client.

Skills

Strong interpersonal communication skills

Attention to detail

Good problem-solving skills

Basic knowledge of the PC platform

Knowledge of Microsoft Office software suite

Ability to work independently

Willing to work overtime

Job description

Job Responsibilities

• Perform mail, printer and/or other ad hoc general administrative duties as needed according to established procedures
• Sort, distribute, and log registered mail
• Sort and stamp outgoing mail
• Deliver special packages and rush packages
• Utilize all logs as required by client
• Utilize software print and mail applications where applicable
• Use equipment and supplies in a cost-efficient manner
• Stationeries top up at stationery points
• Place stationeries orders when needed
• Fill-up paper in all convenience copiers and printers, providing first line troubleshooting and maintenance
• Place service calls when needed

To provide high quality administrative support to business by performing/processing tasks not limited to but including:

• Scan, sort and index documents according to procedures
• Perform data entry of materials from source documents to system
• Support record management and all other duties assigned
• Prompt response to client’s queries, such as assisting clients in locating files
• Ensure accuracy, integrity and completeness of data

Maintain workplace equipment

Prioritize workflow

Keep workplace tidy

Contribute to the team through cooperation and participation

Communicate with supervisor or client on job or deadline issues

Communicate and interact with clients and colleagues in a professional, positive and courteous manner

Communicate effectively with and update manager on a timely manner

Inform coworkers of pertinent information

All other duties as assigned

Skills Required

• Strong interpersonal communication skills
• Able to follow delivery commitments to client
• Basic knowledge of the PC platform
• knowledge of Microsoft Office software suite (Word, PowerPoint, Excel)
• Attention to detail
• Work well in a team environment
• Maintain confidentiality and exhibit professional decorum at all times
• Strong customer service and interpersonal communications skills
• Good problem-solving skills
• Able to learn and conform to any new work procedures
• Able to work in a demanding environment and independently
• Willing to work overtime (incl. weekends and holidays) at minimal notice
• Operation hours are 9am to 8pm Monday to Friday
• Willing to work rotate shifts (9am to 6pm or 11am to 8pm)
• Overtime staff coverage is required when the partner is absent (9:00 AM to 8:00 PM).
• Monthly mobile allowance of $50
• Working Location: One Raffles Link office