Office Pantry Assistant

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Singapore seeks a Pantry Assistant to manage daily food and beverage operations, ensuring exceptional customer service to clients and guests. Responsibilities include coordinating food deliveries, maintaining the cleanliness of service areas, preparing inventory reports, and training staff to meet service standards. The ideal candidate will have a strong focus on organization and efficiency, contributing positively to client experiences within hospitality settings.

Responsibilities

• Manage daily food and beverage operations for the Café & Pantry.
• Provide excellent customer service to clients and guests.
• Assist in day-to-day operations in Facilities Management.
• Handle correspondence through the reception area.
• Coordinate food delivery with vendors.
• Prepare stock inventory and servicing reports for management.
• Ensure cleanliness of service counters and pantry areas.
• Train staff on service standards.
• Maintain cleanliness and functionality of vending machines.
• Ensure ample pantry supplies and drink options are available.
• Maintain cleanliness of serviceware used.
• Monitor pantry/serveries requirements during site visits.
• Manage additional stock for seasonal needs.
• Oversee efficient customer flow and service during periods.
• Ensure optimum use of seating areas.
• Dispose of unconsumed food and waste according to regulations.

Job description

Key Result Areas

• Manage the daily F&B operation of the Café & Pantry Services
• Provide excellent customer service to Clients, Customers & Guests Prepare & Setup and serve food.

Roles and Responsibilities of the Pantry Assistant

• Assists Facilities Coordinator (FC) in administrating the day-to-day operations in Facilities Management.
• Provides administrative and site facilities support.
• Responsible for all internal and external correspondence through the reception area.
• Coordinate with Vendors for food delivery
• Prepare stock inventory report and servicing report for management review.
• Responsible for Cleanliness of the service counter and Pantry areas.
• Responsible for training and other service standard requirements
• The staff will be responsible for maintaining the cleanliness and professional appearance of each vending machine together with the filling/replenishment, service, repair and maintenance of it.
• Ensure sufficient volumes and range of pantry supplies and drink options including consumables are always made available to its customers.
• All service, table, glass ware, crockery and cutlery used in delivery of service to be well maintained, in a safe, clean and hygienic state.
• The Vendor is responsible for identifying the requirements of individual pantry/serveries through monitoring and observation during site visits.
• The staff to ensure additional stock is held centrally and manages the distribution of stock to accommodate seasonal peaks
• The Vendor to provide proactive management/supervision of service areas to maintain efficient customer flow, friendly and efficient service, product availability and dish-wash throughout the service periods.
• Active management of seating areas to ensure optimum use of these facilities.
• Dispose of all unconsumed food and related waste in accordance with statutory/regulatory requirements.