Office of Improvement Science (Process Improvement), Snr Asst Manager/Snr Exec

Changi General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a Senior Assistant Manager/Executive for the Office of Improvement Science. The role involves facilitating improvement projects and enhancing care processes in collaboration with healthcare stakeholders. Ideal candidates should have a Bachelor’s Degree, preferably with healthcare experience, and demonstrate strong analytical and interpersonal skills. Join us in transforming care for a better patient experience.

Qualifications

• 1 year of working experience preferably with Improvement Sciences exposure.
• Candidates with healthcare experience preferred.
• Effective team player with strong interpersonal skills.

Responsibilities

• Facilitate improvement projects using known methodologies.
• Design and improve care processes across various settings.
• Support data collection and perform analysis.

Skills

Analytical skills

Critical thinking

Problem-solving

Interpersonal skills

Facilitation skills

Communication capabilities

Project management

Education

Bachelor's Degree in any relevant discipline

Job description

Office of Improvement Science (Process Improvement), Snr Asst Manager/Snr Exec

The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s transformative journey towards a value-based healthcare system, for patients across the care continuum in the eastern part of Singapore. You will have first-hand opportunities to be intimately involved in the transformation of care processes and contribute to the Hospital’s goals of achieving sustainable excellence.

Responsibilities

• Facilitate improvement projects using known improvement methodologies and ensure that projects are being driven to deliver value to patients and organisation
• Working closely with healthcare stakeholders to design and improve care processes across various care settings eg. primary care and care in the community
• Support collection and perform analysis and interpretation of data
• Support and deliver training for Quality Improvement (QI) and Safety Science (SS)
• Plan and execute activities for culture building on QI and SS
• Support various Quality and Safety committees / workgroups in the Hospital
• Any other duties assigned from time to time

Requirements

• Bachelor’s Degree in any relevant discipline
• Candidates with healthcare experience preferred. Entry level graduates from reputable universities are welcome to apply
• 1 year of working experience preferably with Improvement Sciences exposure eg. Model for Improvement, Six Sigma, Lean, Human Factors, Design Thinking, Psychology, Sociology
• Strong analytical, critical thinking and problem-solving skills
• Effective team player with strong interpersonal skills
• Facilitation, communication capabilities and project management skills will be an added advantage
• Good attention to details and able to work independently with appropriate coaching

Only shortlisted candidates will be notified