[OFFICE HOURS ] Call Centre / Customer Service / Order Processing UP 3K #HYT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Representative for a 6-month contract that may convert to permanent. The role involves handling customer calls and emails, processing orders, and ensuring coordination with logistics teams. Candidates should have a minimum Nitec or Diploma qualification and 1-2 years of relevant experience. The position offers a salary of up to $3,000 per month and requires immediate availability.

Qualifications

• Minimum Nitec or Diploma qualification required.
• At least 1-2 years of experience in Customer Service, Call Centre, or Order Processing.

Responsibilities

• Handle incoming customer calls and emails regarding product orders, enquiries, and feedback.
• Process sales orders accurately within internal systems.
• Conduct outbound calls to follow up on orders and delivery issues.
• Ensure timely coordination between customers and logistics teams for order fulfillment.
• Maintain up-to-date information on product catalogues.
• Prepare and submit regular and ad-hoc reports on order status.
• Provide feedback on process improvement opportunities.
• Establish and maintain good working relationships with clients.

Skills

Customer Service

Communication

Education

Nitec or Diploma

Job description

Employment Type: 6-Month Contract – Convertible to Permanent; Location: Islandwide (Transport provided to assigned site); Working Hours: Monday to Friday, 8.30 AM – 5.30 PM; Salary: Up to $3,000 per month; Start Date: Immediate

Key Responsibilities

• Handle incoming customer calls and emails regarding product orders, enquiries, and feedback.
• Process sales orders accurately within internal systems.
• Conduct outbound calls to follow up on orders, delivery issues, and complaints.
• Ensure timely coordination between customers, warehouse, and logistics teams for order fulfilment.
• Maintain up-to-date information on product catalogues, price lists, and delivery timelines.
• Prepare and submit regular and ad-hoc reports on order status and customer cases.
• Provide feedback to supervisors on process improvement opportunities.
• Establish and maintain good working relationships with clients and stakeholders.

Requirements

• Minimum Nitec or Diploma qualification.
• At least 1–2 years of experience in Customer Service, Call Centre, or Order Processing.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/[phone]

Email : [e-mail]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599