Office and Engagement Manager

Sephora USA, Inc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Sephora SEA seeks an proactive Office Manager to lead Singapore HQ operations, facilities, reception, and workspace logistics. You will coordinate with building management, vendors, and internal partners to maintain a productive, safe, and welcoming environment.

Join a fast-paced regional team focused on engagement, events, and smooth daily administration while ensuring health & safety compliance and budget awareness. This role offers impact across Sephora's SEA network.

Qualifications

• Proven experience in office management and workplace experience management.
• Strong communication, negotiation and stakeholder management skills.
• Ability to thrive in a matrixed, fast-paced regional environment.

Responsibilities

• Oversee day-to-day operations of the Singapore Regional Headquarters, including reception, facilities upkeep, meeting rooms, and office aesthetics.
• Serve as the primary contact for building management, landlords, and external vendors; manage contracts, POs, and invoicing.
• Coordinate renovation projects, seat planning, onboarding logistics, and office events across the hub.
• Manage mail, couriers, and office communications; ensure compliance with health and safety regulations.
• Support onboarding/offboarding and maintain organized filing systems; foster a safe and compliant workplace.

Skills

Office management

Operations

Vendor management

Facility management

Workspace logistics

Event planning

Internal communications

DEI & wellness

Health & safety

Budget management

Job description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).

Key Responsibilities

• Office Management & Operations:
• Oversee the day-to-day operations of the Singapore Regional Headquarters, ensuring a productive and well-maintained work environment, ), including reception, facility upkeep, meeting room management, and general office aesthetics.
• Vendor & Facility Management: Serve as the primary point of contact for building management, landlords, and external vendors (cleaning services, catering, security, office supplies). Manage contract negotiations, purchase orders, and invoicing.
• Facility management and co-ordination with appointed vendor during renovation, co-ordination with landlords specific to needs arising from this project, seat planning during and after renovation, engagement activities during and after renovation specific to the renovation project.
• Workspace Logistics: Coordinate desk assignments, seating arrangements, and onboarding logistics for new hires (access cards, workstation setup, equipment provisioning).
• Coordinate office events, meetings, and conferences, including logistics, catering, and venue booking.
• Manage incoming and outgoing mail, couriers, and general office communications.
• Ensure compliance with office policies and health & safety regulations.
• Assist with onboarding and offboarding processes for new and departing employees.
• Maintain an organized and efficient filing system, both physical and digital.
• Health, Safety & Compliance: Ensure compliance with local health and safety regulations, maintain emergency evacuation protocols, and act as the primary safety warden.
• Budget Management: Manage the operational office budget, tracking expenses and identifying opportunities for cost efficiency.

Employee Engagement & Workplace Experience

• Culture & Community: Partner with the People/HR team to design and execute initiatives that drive employee engagement, morale, and connection across the team.
• Event Planning: Plan and coordinate team-building activities, milestone celebrations, cultural events, wellness programs, and annual company gatherings.
• Internal Communications: Help maintain channels for internal communication, highlighting team wins, company updates, and upcoming events.
• Feedback & Pulse: Support the HRBP & Talent team in site related action planning coming from Sephora Voice.
• DEI & Wellness: Support Diversity, Equity, and Inclusion (DEI) initiatives and promote physical and mental well-being programs within the office.

We would love to hear from you if you are/have…

• Proven experience in office management, employee engagement & workplace experience management.
• Communication & Influence: Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence cross-functional teams, internal and external partners.
• Adaptability: Proven ability to thrive in a highly matrixed, fast-paced regional environment, managing multiple priorities with a proactive and independent approach.

Here, you will find:

• Community , in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.