Office Admin (Marketing support)

TECH GRID ASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced administrative professional to provide customer service and support marketing activities. Responsibilities include managing customer enquiries, coordinating internal solutions, and preparing reports. Ideal candidates have 3-5 years of experience, strong communication skills, and a Diploma in Business Administration or related field.

Qualifications

• Minimum Diploma in Business Administration, Marketing, or related field; Bachelor's degree is an advantage.
• 3-5 years of proven experience in an administrative role.
• Strong written and verbal communication skills with attention to detail.

Responsibilities

• Provide responsive customer service to local and international customers.
• Attend to container lease enquiries in a timely manner.
• Coordinate with internal departments to resolve customer issues.

Skills

Customer service

Organizational skills

Time management

Communication skills

Education

Diploma in Business Administration or related field

Bachelor's degree

Job description

Requirements

• Provide professional & responsive customer service to both local and international customers.
• Attend to all container lease enquiries in a timely manner.
• Coordinate with internal departments to resolve customer issues
• Follow up on open bookings to ensure prompt pick up.
• Ensure all paperwork is current for customers (including credit applications, documentation for new contracts, contract documents and insurance)
• Follow up on payments and send statement of accounts to customers
• Prepare month end Marketing & Collections reports
• General marketing administration and support (including preparing inventory report, check for customers’ press releases and preparing marketing offers or presentations)
• Assist with development of new Regional business for leasing.
• Provide office administration support (10% or less of the job scope)

Qualifications

• Minimum Diploma in Business Administration, Marketing, or any related field; a Bachelor's degree is an advantage.
• 3–5 years of proven experience in an administrative role, preferably supporting sales and marketing teams.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Strong written and verbal communication skills, with attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Experience in preparing sales reports, coordinating marketing campaigns, managing documentation, and supporting client communications is highly desirable.