Night-Shift Customer Service Officer (12h) – Immediate Hiring

Crew; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Crew in Singapore is hiring a Customer Service Officer for a stable full-time role with attractive pay and career growth opportunities in a leading global logistics company. You will support customer enquiries, coordinate daily operations and collaborate with internal teams in a fast-paced logistics environment.

No logistics experience is required as on-the-job training will be provided. The role involves working night shifts with 12-hour shift arrangements, and a strong emphasis on safety

Qualifications

• Experience in customer service, logistics, admin or operations is an advantage.
• Good communication skills and ability to liaise with different stakeholders.
• Able to work in a fast-paced operational environment.
• Willing to work night shifts and 12-hour shift arrangements.

Responsibilities

• Handle customer enquiries and provide timely assistance.
• Coordinate with internal teams for smooth operations.
• Follow up on requests and resolve operational issues.
• Perform data entry and maintain accurate records.
• Prepare reports and update documentation.
• Support daily logistics activities and service standards.
• Follow safety procedures and operational guidelines.

Skills

Customer service

Logistics coordination

Job description

Crew in Singapore is hiring a Customer Service Officer for a stable full-time role with attractive pay and career growth opportunities in a leading global logistics company. You will support customer enquiries, coordinate daily operations and collaborate with internal teams in a fast-paced logistics environment.

No logistics experience is required as on-the-job training will be provided. The role involves working night shifts with 12-hour shift arrangements, and a strong emphasis on safety