Night Manager ( Resort / East / Up to $3300 / 4 days week)

PEOPLEFIRST HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality management firm is looking for a Night Operations Executive in Singapore. The role involves conducting facility checks, ensuring all operations are compliant with regulations, handling guest feedback, and managing staff during the night shift. Candidates should possess a minimum of GCE ‘O’ Level or a Diploma in Hospitality Management, along with customer service and communication skills. This position will require the ability to work weekends and public holidays in a 4-day work week setup.

Benefits

Shift allowance

Qualifications

• Minimum 2 years of experience in a similar capacity in the hospitality industry.
• Ability to handle customer complaints effectively.
• Prepared to work on weekends and public holidays.

Responsibilities

• Conduct periodic checks on facilities and guests.
• Ensure staff presence during opening and closing hours.
• Manage ingress vehicle traffic.
• Attend to feedback and complaints during shifts.

Skills

Customer service orientation

Interpersonal skills

Problem-solving skills

Decision-making skills

Education

GCE ‘O’ Level or Diploma in Hospitality Management

Job description

Job Overview

The Job:

Daily Operations

• Conduct periodic checks on the facilities and guests, and rectify any issues found according to established bye-laws. Contain and manage any incidents at the premises.
• Ensure the opening and closing hours are enforced, including housekeeping staff and supervisors presence till closing time, and facilities are open/locked according to the bye-laws.
• Manage ingress vehicle traffic.
• Attend to any feedback/complaint during the night and submit a detailed incident report to the management for info or follow-up after the shift.

Requirements

• Minimum GCE ‘O’ Level / Certificate or Diploma in Hospitality Management with 2 years experience in a similar capacity in the hospitality industry
• Customer service oriented
• Possess good interpersonal and communication skills
• Good problem-solving and decision‑making skills
• Must be prepared to work on weekends and public holiday

Shift Information

• 4-day work week (Mon to Sun)
• Working Hours: 08:00pm to 08:00am
• Shift allowance provided
• Working location is at Changi Village area