Network Support Engineer Jurong East

STAR CAREER CONSULTING PTE LTD; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A consulting firm in Singapore is seeking a Network Support Engineer to provide operations support for secure network infrastructure. You will manage incidents, troubleshoot issues, and ensure efficient network operation within compliance frameworks. Ideal candidates should have 3+ years of experience in networking, knowledge of APIs, and strong communication skills. This role offers competitive remuneration and benefits.

Benefits

Competitive remuneration

Comprehensive benefits package

Collaborative team environment

Qualifications

• Minimum 3 years of experience in networking or infrastructure support.
• Strong ability to diagnose and resolve network issues independently.
• Experience with firewalls, routers, switches, and TCP/IP networking is preferred.

Responsibilities

• Provide daily operations support for network infrastructure.
• Manage and track incidents to resolution while adhering to SLAs.
• Collaborate with teams to troubleshoot and resolve network issues.

Skills

Networking or infrastructure support

RESTful API principles

HTTP methods

JSON handling

Regular expressions

Linux (Red Hat)

Windows Server

VMware

Firewalls

Routers

Switches

DNS

DHCP

TCP/IP networking

Job description

Location: Jurong East
Industry: Information Technology / Network Infrastructure / Defence
Employment Type: 1-Year Contract (Renewable, Convertible to Permanent)
Eligibility: Singaporeans Only

About the Role

We are looking for a Network Support Engineer to provide operations support and maintenance for secure network infrastructure. You will manage incidents, perform troubleshooting, and ensure network systems operate efficiently while complying with security standards and organizational policies.

Key Responsibilities

• Provide daily operations support for network infrastructure and connectivity.
• Manage and track incidents through to resolution while maintaining adherence to service level agreements (SLAs).
• Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.
• Conduct fault analysis, perform configuration updates, and optimize network performance.
• Maintain and update documentation, configuration records, and operational best practices.
• Ensure all activities comply with internal security policies, standards, and regulatory guidelines.

Requirements

• 23 years of experience in networking or infrastructure support.
• Working knowledge of RESTful API principles, HTTP methods, JSON handling, and regular expressions.
• Strong ability to diagnose and resolve network issues independently.
• Hands-on experience with Linux (Red Hat), Windows Server, and VMware environments.
• Familiarity with firewalls, routers, switches, DNS, DHCP, NTP, and TCP/IP networking preferred.
• Prior experience in defence or government environments requiring security clearance is an advantage.
• Strong written and verbal communication skills.

Why Join

• Exposure to secure and high-availability network environments.
• Opportunity to work on mission-critical IT infrastructure with a strong cybersecurity focus.
• Supportive and collaborative team environment.
• Competitive remuneration and comprehensive benefits package.

Apply now with your updated CV to be considered for this opportunity.