Network & Security Engineer | Checkpoint Firewall | Cisco

Alphaeus Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology company in Singapore is looking for a Network & Security Engineer. The role involves providing technical support, ensuring SLA compliance, participating in maintenance duties, and training staff. The ideal candidate should have a Diploma in IT, at least 3 years of experience, and solid knowledge of Checkpoint Firewall, along with experience in Palo Alto and Fortinet.

Qualifications

• Min Diploma in any IT related disciplines.
• Minimum 3 years of hands-on experience in network and/or security engineering roles.
• Solid knowledge of Checkpoint Firewall with Switching and Routing.
• Experienced in Palo Alto and Fortinet.

Responsibilities

• Provide centralized technical support for clients.
• Ensure SLA level is achieved for every fault case.
• Attend daily call assignments when not on standby.
• Participate in maintenance standby duty for 24x7 support.
• Perform weekend or after-hours duty if required.

Skills

Technical support

Network Engineering

Security Engineering

Checkpoint Firewall

Palo Alto

Fortinet

Education

Diploma in IT related disciplines

Job description

Network & Security Engineer | Checkpoint Firewall | Cisco

Provides Centralize technical support (Network, Cyber and Server) for clients

Ensure SLA Level is achieved every single fault case.

Ensure escalation is carried out when a fault call is beyond the knowledge of L1/L2.

Attend to daily call assignment when not in standby during office hours.

Participate in maintenance standby duty to cover 24x7 support on rotational basis pre assigned by the team lead

Perform weekend or after office hours duty though not on standby if required.

Attend to preventive maintenance not limited to hardware inventory.

Follow up case from opening till closure.

Update incident tickets properly and promptly.

Get certifications required to support key customers.

Train L1/L2 on his own competency. Example firewall/legacy products

New assignment by Ops manager or TSM when needed.

Requirements:

Min Diploma in any IT related disciplines

Minimum 3 years of hands‑on experience in network and/or security engineering roles

Solid knowledge of Checkpoint Firewall with Switching and Routing

Experienced in Palo alto Fortinet

Relevant network/security certifications are preferred