Network Engineer (L2 Support)

EXCELTECH COMPUTERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Network Engineer (L2 Support). The ideal candidate must possess a CCNP Certification and be experienced in Cisco Routers and Switches. Responsibilities include troubleshooting network issues, monitoring performance, and maintaining network equipment. This role requires strong knowledge in L2 Network Support and a commitment to upholding network security protocols.

Qualifications

• CCNP Certification is a must.
• Experience with Cisco Routers and Switches required.
• Familiarity with L2 Network Support tasks.

Responsibilities

• Troubleshoot and resolve network issues escalated from the L1 support team.
• Monitor network performance and ensure system availability and reliability.
• Maintain, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points.
• Work closely with L3 engineers to implement new network solutions.
• Perform regular network maintenance including patches and security configurations.
• Document network problems and resolutions for future reference.

Skills

CCNP Certification

Cisco Routers and Switches

L2 Network Support

Tools

Firewall Administration

Job description

Job Title: Network Engineer (L2 Support)

Must Have:

• CCNP Certification

Good to Have:

• CCIE Certification

Must Have Skillsets:

• Cisco Routers and Switches
• L2 Network Support

Good to Have Skillsets:

• Firewall Administration

Key Responsibilities:

• Troubleshoot and resolve network issues escalated from the L1 support team.
• Monitor network performance and ensure system availability and reliability.
• Maintain, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points.
• Work closely with L3 engineers to implement new network solutions and improve the efficiency of current networks.
• Perform regular network maintenance and system upgrades including patches, hotfixes, and security configurations.
• Document network problems and resolution steps for future reference and knowledge sharing.
• Maintain an up-to-date inventory of network devices and licenses.
• Enforce network security policies and procedures.
• Participate in on‑call support rotation as needed.