Network Engineer / Infrastructure Analyst

ARTHREX SINGAPORE, PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT firm in Singapore is seeking an Infrastructure Analyst to ensure smooth operation of IT infrastructure. The role includes monitoring network performance, troubleshooting issues, and providing technical support. The ideal candidate has a Bachelor's degree in Computer Science or IT, along with certifications like Cisco CCNP and at least three years of experience. The position requires strong communication skills and the ability to work both independently and collaboratively.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Three or more years of large scale network enterprise experience required.
• Deep understanding of network protocols, topologies, and technologies.

Responsibilities

• Proactively monitor network performance using various tools.
• Diagnose and resolve network-related problems efficiently.
• Create and maintain accurate documentation of network configurations.

Skills

Network Monitoring

Troubleshooting

Incident Management

Security Measures Implementation

Documentation Skills

Collaboration

Agility and Flexibility

Education

Bachelor's degree in Computer Science

Cisco CCNP Certification

Palo Alto PNCSE Certification

Juniper JNCSE Certification

Tools

Logic Monitor

SolarWinds

Job description

Summary Requirements

The Infrastructure Analyst plays a critical role in ensuring the smooth operation of our IT infrastructure. You will monitor network performance, troubleshoot issues, and provide technical support to maintain optimal network availability and security.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Main Objective

Administration, monitoring, and support of computer infrastructure systems, services, and applications.

Essential Duties and Responsibilities

• Network Monitoring: Proactively monitor network performance using various tools and systems to identify potential issues or anomalies.
• Troubleshooting: Diagnose and resolve network-related problems, including hardware, software, and connectivity issues.
• Incident Management: Respond to network incidents and projects in a timely and efficient manner, following established procedures and escalating issues as needed.
• Security: Implement and maintain security measures to protect the network from unauthorized access and threats.
• Documentation: Create and maintain accurate documentation of network configurations, procedures, and troubleshooting steps.
• Collaboration: Work closely with the Network and other IT teams to coordinate network changes, upgrades, and maintenance activities.
• Hands On: Ability to participate in Arthrex’s fast growing global footprint which may require domestic or international travel to racking, stacking, installation or replacement of network devices.
• Agility and Flexibility: Participate of schedule rotations that may include include weekend and holiday hours.

Education and Experience

• Desired Bachelor's degree in Computer Science, Information Technology, or a related field.
• Cisco CCNP, Palo Alto PNCSE, Juniper JNCSE, similar certificate or proven equivalent network experience required
• Three or more years of large escale network enterprise experience required
• Deep Understanding of network protocols, topologies, and technologies (e.g., TCP/IP, VLANs, routing, switching, wireless networks, etc).
• Experience with network monitoring tools (e.g., Logic Monitor, SolarWinds).
• in network security best practices and tools (e.g., firewalls, intrusion detection systems).
• Ability to work with multiple network technologies on a day-to-day basis with little to no guidance
• Critical incident management and task prioritization is a must

Language and Communication Skills

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to work independently and as part of a team and have strong communication and interpersonal skills.