Network Engineer - Banking Sector

GREENLANE PRIVATE LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial services company in Singapore seeks a technical support specialist to ensure smooth IT operations. This role includes troubleshooting network issues, managing user accounts, and supporting audit activities. Candidates should have a Diploma or Degree in IT and be proficient in English and Mandarin. Previous experience in a banking environment is preferred. The position requires participation in 24/7 shifts.

Qualifications

• Strong understanding of networking fundamentals with hands-on operational experience.
• Prior experience in a banking or financial institution will be an advantage.

Responsibilities

• Provide technical support for daily IT operations.
• Troubleshoot and resolve network and system issues promptly.
• Manage and configure user accounts and permissions.
• Monitor and support network operations, including TCP/IP.
• Participate in 24/7 rotational shifts.
• Support IT audit activities.
• Deliver ad hoc technical solutions.

Skills

Technical support

Troubleshooting

Network operations

Problem-solving

Collaboration

Proficiency in Mandarin

Education

Diploma or Degree in Information Technology, Computer Engineering, or related discipline

Job description

Location: Singapore

Employment Type: Full-time

Industry: Banking & Financial Services

Key Responsibilities

• Provide technical support for daily IT operations, network maintenance, and infrastructure management.
• Troubleshoot and resolve network and system issues promptly to minimize downtime and ensure service continuity.
• Manage and configure user accounts, permissions, and access controls to maintain system integrity and security.
• Monitor and support network operations, including TCP/IP, routing, switching, firewalls, DNS, and VPN configurations.
• Participate in 24/7 rotational shifts to ensure continuous monitoring and smooth operation of IT systems and networks.
• Support IT audit activities, providing technical input and addressing identified gaps in a timely manner.
• Deliver ad hoc technical solutions and recommendations as assigned by the Department Head.

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, or a related discipline.
• Strong understanding of networking fundamentals with hands-on operational experience.
• Proficiency in English and Mandarin to liaise with Mandarin-speaking counterparts.
• Prior experience in a banking or financial institution will be an advantage.
• A proactive learner with strong problem-solving skills and the ability to work both independently and collaboratively in a team.