Network Engineer

PACIFIC TECH PTE. LTD.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Job summary

PACIFIC TECH PTE. LTD. in Singapore is seeking a network solutions coordinator to oversee project management and implementation, document designs for end users, and provide training.

You will support pre-sales with technical input, coordinate with Level 2/3 support, and ensure solutions meet customer requirements while collaborating with vendors and internal teams.

Qualifications

• Degree/Diploma in IT Networking or equivalent required.
• At least 2 years in a SI or distributor environment with network security focus.
• Solid knowledge of OSI model, TCP/IP, LAN/WAN and security concepts.
• Ability to work under pressure with minimal supervision.
• Excellent communication and analytical skills are essential.
• Experience in network security projects is advantageous.
• Positive attitude and team player mentality.

Responsibilities

• Oversees projects management and implementation.
• Codify implementation design into documented records for end users.
• Conduct training and presentations for team members and end users.
• Provide technical testing or support to pre-sales engineers/customers on network setup.
• Assist in technical communications with customers/partners to close sales orders.
• Ensure the solution delivers on customer requirements.
• Work closely with Level 2 support in escalated cases.
• Maintain rapport with customers and manage vendors.
• Any other ad-hoc duties assigned.

Skills

Networking concepts

TCP/IP

LAN/WAN

Network security

Stress management

Communication

Analytical skills

Team player

Flexible hours

Firewall

Load balancing

Endpoint protection

Education

Degree/Diploma in IT Networking or equivalent

Tools

Firewall

Load Balancer

Endpoint Protection

TCP/IP

LAN/WAN

Job description

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer's requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage