Network Engineer

Links International; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading international IT consulting firm is looking for a skilled Network Engineer with proficiency in Japanese to provide technical support and troubleshoot networking issues. The position is based in Kuala Lumpur and offers a competitive monthly salary ranging from MYR 13,000 to 15,000. Candidates must have a Bachelor's degree in a related field and experience with Cisco products.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in network engineering, particularly with Cisco products.
• Native or near-native proficiency in Japanese (both written and spoken).
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide technical support in the LAN Switching domain as part of the Cisco Technical Assistance Center (TAC).
• Analyze, configure, and troubleshoot Layer 2 and Layer 3 switching issues in large enterprise networks.
• Collaborate with multiple stakeholders to resolve complex customer issues.
• Support Cisco switching products, including Catalyst and Nexus series switches.
• Manage multiple tasks and priorities, keeping all relevant teams and systems updated.
• Utilize internal troubleshooting tools.

Skills

Networking

Problem-solving

Teamwork

Communication

Japanese proficiency

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

JIRA

Salesforce CRM

Cisco products

Job description

We are seeking a skilled Network Engineer proficient in Japanese to join our team in Kuala Lumpur. This permanent role offers a competitive salary ranging from MYR 13,000 to 15,000 per month. Our client is one of Malaysia's leading international IT consulting firms.

Key Responsibilities:

• Provide technical support in the LAN Switching domain as part of the Cisco Technical Assistance Center (TAC).
• Analyze, configure, and troubleshoot Layer 2 and Layer 3 switching issues in large enterprise networks.
• Collaborate with multiple stakeholders to resolve complex customer issues.
• Support Cisco switching products, including Catalyst and Nexus series switches.
• Manage multiple tasks and priorities, keeping all relevant teams and systems updated.
• Utilize tools such as JIRA, Salesforce CRM, CSONE, Cisco One Search, and internal troubleshooting tools.
• Resolve TAC cases with minimal guidance, ensuring timely and effective solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in network engineering, particularly with Cisco products.
• Native or near-native proficiency in Japanese (both written and spoken).
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and teamwork abilities.

If you're passionate about networking and fluent in Japanese, we'd love to hear from you!

Note: Only shortlisted candidates will be contacted.