Network Engineer

JK Technology; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore is hiring for a Technical Support role. The position involves providing post-sales installation and support, analyzing client requirements, and troubleshooting network incidents. Candidates should have a degree in Computer Sciences or a related field, along with experience in Cisco Networking and Fortinet Firewall. The ideal candidate is independent, motivated, and has strong analytical skills.

Qualifications

• Min. 2 years of relevant experience in a similar role.
• Strong foundation in network knowledge.
• Able to work independently and meticulously.
• Strong troubleshooting and analytical skills.

Responsibilities

• Provide post-sales installation and technical support to clients.
• Analyze requirements and perform network solutioning.
• Installation and configure cloud services like Microsoft 365.
• Provide network operation support and troubleshoot network incidents.

Skills

Cisco Networking

Fortinet Firewall

Windows Server

Virtualization

Education

Diploma or Bachelor’s degree in Computer Sciences or related field

Job description

Responsibilities

• Provide post-sales installation and technical support to clients.
• Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues.
• Analyze requirements and perform network solutioning, planning, installation and setup of network systems.
• Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service.
• Provide network operation support, problem isolation, and troubleshooting for network incidents.

Requirements

• Min. Diploma or Bachelor’s degree in Computer Sciences, Information Technology or a related field preferred.
• Min. 2 year of relevant experience operating in a similar role.
• Required Skill(s): Cisco Networking, Fortinet Firewall, Windows Server, Virtualization.
• Strong foundation in network knowledge.
• Able to work independently and without supervision, and meticulous.
• Strong troubleshooting and analytical skills.
• May be required to provide on-call support.
• Has passion for IT technology, driven and willingness to learn new technologies in a fluid and fast-paced environment.
• Good interpersonal and communication skills to interact effectively at all levels.