Named Account Manager IV

Avaya Corporation; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading enterprise software company in Singapore is seeking an experienced sales professional to create expansion opportunities within assigned accounts. This role requires 8-12 years of relevant experience, a Master's Degree is preferred, and involves managing customer relationships and driving strategic growth. The successful candidate will ensure customer satisfaction and enhance the sales pipeline.

Qualifications

• 8 - 12 years of experience in a related field.
• Strong communication skills and experience with office technology.

Responsibilities

• Create sales expansion opportunities within assigned accounts.
• Maintain high customer satisfaction and protect strategic interests.
• Lead virtual account teams and develop innovative strategies.

Education

Master’s Degree

Job description

Select how often (in days) to receive an alert:

Date: Jul 25, 2025

Location: Singapore, SG

Requisition ID: 37088

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting channels, insights, technologies, and workflows to create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Information

Job Code: 00273284

Job Family: Sales

Job Function: Field

Short Description

This job description is effective from February 1, 2016. The role involves creating sales expansion opportunities within assigned accounts. The person maintains full accountability for these accounts, acting as a trusted advisor and advocate, ensuring high customer satisfaction, and protecting the strategic interests of both the customer and Avaya. Responsibilities include driving the customer planning process, leading virtual account teams to develop innovative strategies that promote balanced growth, account penetration, and customer satisfaction, and developing forecasts based on short and long-term growth. The role also involves maintaining deep strategic partnerships at the executive level by clearly demonstrating how Avaya solutions meet business needs. The person serves as the primary contact for clients and introduces specialists or partners as needed for strategic sales activities. Strategic account planning is essential to enhance the sales pipeline, accelerate revenue, and improve the customer buying experience.

Experience

8 - 12 Years of Experience

Education

A Master’s Degree is preferred

Preferred Certifications

Footer

Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. We are committed to equality, and all qualified applicants and employees are treated equally regardless of race, religion, sex, age, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Positions at Avaya require effective communication and office technology skills. Physical requirements may vary by location. This job description may change, and Avaya reserves the right to alter duties and responsibilities at any time.