Nails Technician & Client Experience Specialist

JEAN YIP SALON PTE LTD; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

JEAN YIP SALON PTE LTD is seeking a Nail Technician to provide professional nails-related services to clients in Singapore. You will handle customer enquiries, manage appointments, and update records promptly to ensure smooth salon operations.

You will contribute to achieving sales and service targets, follow up on treatment progress, and address customer concerns with timely corrective actions. Additional duties include housekeeping or inventory tasks as needed, and supporting the Branch

Responsibilities

• Perform nails-related services for customers
• Handle customer's enquiries and appointments
• Update customer records promptly and correctly
• Follow up with Customer's treatment progress and effectively provide customers with solutions when necessary
• Achieve sales and/or service targets
• Ensure deficiencies such as customer complaints are resolved on time and proper corrective and preventive actions are taken
• Perform salon duties that are assigned e.g., housekeeping or inventory duties
• Assist Branch Manager to ensure smooth running of outlet operations

Job description

JEAN YIP SALON PTE LTD is seeking a Nail Technician to provide professional nails-related services to clients in Singapore. You will handle customer enquiries, manage appointments, and update records promptly to ensure smooth salon operations.

You will contribute to achieving sales and service targets, follow up on treatment progress, and address customer concerns with timely corrective actions. Additional duties include housekeeping or inventory tasks as needed, and supporting the Branch