Multi-Outlet F&B Operations Leader

GOLDEN CAFE FOOD PLACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage establishment in Singapore is seeking an experienced Operations Manager to oversee daily operations and ensure service quality across multiple outlets. Key responsibilities include managing staff rosters, monitoring KPIs, and ensuring compliance with regulatory requirements. Candidates should possess strong leadership skills, relevant industry experience, and proficiency in Microsoft Excel. This role requires working long hours, weekends, and public holidays as needed.

Qualifications

• At least 5 years of relevant working experience as an Operations Manager in the F&B industry.
• Proven track record in managing multiple outlets and driving operational success.
• Demonstrated ability in staff roster management, ensuring optimal manpower allocation.

Responsibilities

• Oversee daily operations across multiple outlets ensuring efficiency and service quality.
• Plan and manage effective staff rosters balancing optimization and operational needs.
• Monitor KPIs and conduct regular outlet audits for continuous improvement.

Skills

Operations Management

Staff Roster Management

Leadership

Communication

Decision-Making

Microsoft Excel

Bilingual (English and Chinese)

Tools

POS Systems

HRIS Systems (Infotech)

Job description

A leading food and beverage establishment in Singapore is seeking an experienced Operations Manager to oversee daily operations and ensure service quality across multiple outlets. Key responsibilities include managing staff rosters, monitoring KPIs, and ensuring compliance with regulatory requirements. Candidates should possess strong leadership skills, relevant industry experience, and proficiency in Microsoft Excel. This role requires working long hours, weekends, and public holidays as needed.