Moto Service Advisor — Growth & Bonuses in Customer Care

BAN HOCK HIN PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A local motorcycle service company in Singapore is looking for a service advisor to provide knowledgeable advice on motorcycle maintenance and coordinate service appointments. Candidates should have a minimum Class 2B license with at least one year of riding experience, along with excellent communication skills. The role involves performing test rides, generating invoices, and ensuring customer satisfaction. Opportunities for career growth and performance-based bonuses are provided.

Benefits

Opportunities for career growth

Performance-based bonuses

Yearly appraisal for promotion

Positive company culture

Qualifications

• Minimum class 2B license with 1 year riding experience.
• Commitment to delivering exceptional service.

Responsibilities

• Perform test ride (bike).
• Provide knowledgeable advice on motorcycle maintenance.
• Schedule service appointments and coordinate with mechanics.
• Communicate with customers regarding service timelines.
• Generate quotations and process payments accurately.
• Follow up with customers after service completion.

Skills

Excellent communication and interpersonal skills

Customer-focused attitude

Job description

A local motorcycle service company in Singapore is looking for a service advisor to provide knowledgeable advice on motorcycle maintenance and coordinate service appointments. Candidates should have a minimum Class 2B license with at least one year of riding experience, along with excellent communication skills. The role involves performing test rides, generating invoices, and ensuring customer satisfaction. Opportunities for career growth and performance-based bonuses are provided.