Mortgage Loans Sales (Retail Banking)

D L RESOURCES PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A financial services company located in Singapore is seeking a candidate with 1-2 years of experience in consumer banking to assess housing loan accounts and prepare conversion cases. The role requires solid knowledge of mortgage financing, strong communication skills, and proficiency in Microsoft Office. Join a dynamic team dedicated to service excellence and effective stakeholder engagement.

Qualifications

• 1-2 years of experience in consumer banking.
• Strong understanding of mortgage financing.
• Ability to negotiate and engage stakeholders.
• Independent and self-motivated.

Responsibilities

• Assess and review housing loan accounts.
• Prepare and submit loan conversion cases.
• Draft customer loan conversion offer letters.
• Monitor approved conversions and handle rework.
• Conduct customer interviews regarding loan redemption.

Skills

Interpersonal skills

Communication skills

Data handling

Teamwork

Problem-solving

Tools

Microsoft Office

Job description

Key Responsibilities

• Assess and review existing housing loan accounts for conversion eligibility
• Prepare and submit loan conversion cases for credit approval
• Draft and verify customer loan conversion offer letters
• Monitor and follow up on approved conversions, including handling any rework of offer letters
• Conduct interviews with customers regarding loan redemption
• Support management and department initiatives through ad-hoc tasks and assignments

Requirements

• Minimum 1-2 years of experience in a related role, preferably within consumer banking
• Solid understanding of retail banking products, particularly in mortgage financing
• Strong interpersonal and communication skills, with the ability to engage and negotiate effectively across various stakeholders
• Competent in Microsoft Office tools, with an aptitude for data handling and analysis
• Demonstrates teamwork, service excellence, and the ability to work with speed and precision
• Independent, self-motivated, and resourceful in resolving issues and meeting deadlines