Mobile Network Maintenance Engineer

Singtel Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology services firm in Singapore is looking for a mobile network technician responsible for RAN maintenance, RF testing, and project support. The ideal candidate should have at least 3 years of field operations experience and a customer-centered approach. The role requires a Class 3 driving license and an ability to work dynamically in a team. Join us to make the extraordinary happen.

Qualifications

• At least 3 years of field operations experience.
• 1 year relevant experience in mobile network industry.
• Possess a Class 3 driving license.

Responsibilities

• Manage daily operations of RAN equipment.
• Diagnose network issues to maintain performance.
• Support project teams to meet delivery milestones.

Skills

Positive work attitude

Team player

Customer service mindset

Field operations experience

BTS equipment maintenance

Tools

RF test tools

Job description

Overview

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Responsibilities

Perform RAN Preventive / Corrective maintenance work:

• Managing the daily operations and upkeep of RAN equipment.
• Diagnosing and resolving network issues to maintain performance.
• Implementing updates and upgrades for RAN components.
• Monitoring and enhancing the RAN's efficiency and effectiveness.

Perform RF Testing & Troubleshooting:

• Perform RF testing and optimization for Outdoor 4G and in future 5G in-building projects.
• Troubleshoot, design and plan of RF network coverage using RF test tools e.g. Spectrum Analyzer etc.

Perform SYSCON operations:

• Monitor and identify network failures, execute corrective actions, report and update customers, liaise with maintenance agencies and building owners, and assist in log retrieval.
• Service new UEs, update software, confirm failures, assist in tracking and remote wipe of lost UEs.
• Provide software support, basic troubleshooting, and escalate to application vendors when necessary.

General

• Support Project Team to meet project delivery milestone.
• Work with sub-contractors to ensure work quality & timely delivery.
• Prepare technical documentation and reports.
• Able to travel out in the sea along Singapore offshore.
• Able to perform standby duty and shift work.
• Able to climb Jacob Ladders

Ideal profile

• Positive work attitude and self-motivated, with a customer first mindset
• Strong team player to work in a dynamic, fast-paced environment.
• Possess 3-years working experience in out-field operations, with at least 1-year relevant experience in the mobile network industry
• Possess experience in commissioning / maintaining of BTS equipment
• Possess Class 3 driving license

Good to have

• Experience in RF Testing for indoor or outdoor is an advantage
• Experience working in Network Operation Centre (NOC)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.