Mixologist - Artyzen Singapore Hotel

SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking an experienced mixologist with a passion for cocktail creation and customer service. The role involves crafting and serving beverages, maintaining a clean bar area, and providing exceptional service to guests. Candidates should have at least 2 years of experience in a high-volume environment, strong knowledge of spirits, and excellent interpersonal skills. This dynamic position requires flexibility and the ability to work in a fast-paced environment.

Benefits

Dynamic work environment

Open and collaborative culture

Qualifications

• Minimum of 2 years of experience as a mixologist in a luxury hotel or high-volume bar.
• Strong knowledge of mixology, cocktail creation, and spirits.
• Excellent customer service skills with the ability to provide an exceptional guest experience.

Responsibilities

• Create and serve a variety of cocktails, wines, and other beverages.
• Ensure beverages are served at the appropriate temperature with attention to detail.
• Greet and engage with guests in a friendly and professional manner.

Skills

Mixology

Customer service

Organizational skills

Attention to detail

Interpersonal skills

Tools

Bar POS systems

MS Office

Job description

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Create and serve a variety of cocktails, wines, and other beverages in a timely and professional manner.
• Ensure that all beverages are served at the appropriate temperature and are presented with attention to detail and garnishing.
• Maintain an extensive knowledge of beverage offerings, including cocktails, wines, and spirits, and provide recommendations to guests.
• Greet and engage with guests in a friendly and professional manner, taking and fulfilling their beverage orders.
• Collaborate with the Head Mixologist to create new and innovative cocktail recipes and assist with special events and promotions.
• Assist with menu planning and pricing, working closely with the Head Mixologist to ensure that the bar offerings are of the highest quality.
• Prepare and serve drinks according to established recipes and standards.
• Create new cocktails and beverage offerings as directed by the head mixologist.
• Provide exceptional customer service to hotel guests and patrons.
• Take orders and interact with customers in a courteous and professional manner.
• Maintain a clean and organized bar area, ensuring that all equipment and supplies are properly stored and maintained.
• Stock the bar with necessary supplies and ingredients.
• Ensure all equipment is clean and in working order.
• Continuously educate yourself on new products and techniques in the industry.
• Adhere to all applicable laws and regulations related to the sale and service of alcohol.
• Monitor inventory levels, ordering and receiving supplies as needed, ensuring that par levels are maintained, and wastage is minimized.
• Handle cash and credit card transactions accurately and efficiently.
• Maintain an accurate inventory of all bar products and supplies.
• Maintain a positive and professional demeanor at all times.
• Provide recommendations to guests on food and beverage pairings.
• Create and maintain relationships with regular customers and hotel guests.
• Collaborate with the kitchen to ensure efficient and timely service.
• Provide assistance and support to other members of the bar and restaurant team as needed.
• Follow established opening and closing procedures for the bar.
• Monitor the behavior of guests and intervene when necessary to prevent excessive alcohol consumption or disruptive behavior.
• Attend regular meetings and training sessions as directed by management.
• Follow established procedures for handling and reporting incidents and accidents.
• Follow all health and safety guidelines and company policies, including those related to alcohol service.
• Maintain a professional appearance and adhere to the hotel's dress code.
• Continuously strive to exceed guest expectations and provide exceptional service.
• Other ad-hoc assignments and projects as needed.

Qualifications

• Minimum of 2 years of experience as a mixologist in a luxury hotel or high-volume bar, with a strong focus on mixology.
• Strong knowledge of mixology, cocktail creation, and spirits.
• Excellent customer service skills, with the ability to provide an exceptional guest experience.
• Strong organizational and time-management skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to work in a fast-paced environment, while maintaining a high level of professionalism and attention to detail.
• Proficient in computer skills, including MS Office and Bar POS systems
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.