(Min 3 Days Per Week) 1 Year Part Time Patient Service Office (Booking office) Up $18/hr @ Bish[...]

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare staffing agency in Singapore is looking for a candidate to manage bed and surgical booking office operations. Responsibilities include maintaining service standards for scheduling calls, disseminating updates, and managing customer interactions. Candidates must have good communication skills and the ability to handle service recovery. Interested applicants should submit their resumes to the provided email.

Responsibilities

• Maintain service standards for scheduling and bed booking calls.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.

Job description

Compensation & Availability

• Weekdays $15/hr, Sat $18/hr
• Minimum 3 days per week

Job Details

• Working hours: Staggered timing for Mon to Fri (0700-1630 / 0800-1730 / 0830-1800); Sat (0700 – 1600)
• Lunch break: minimum 45 minutes

Job Scope

• Bed & Surgical Booking Office Operations
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Ensure calls are answered within 3 rings or 30 seconds using standard greetings.
• Handle difficult customers and apply service recovery protocols.

Contact

TELE me at @popopdinosaur or WA me at https://wa.me/[phone] NOW!

Interested candidates please submit your resume to [e-mail]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)