Middle Office Trade Support (Up to $5500) #NKA

Recruit Express; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing agency in Singapore seeks a skilled professional for a one-year contract. The role involves managing client relationships, overseeing trade lifecycle processes, and ensuring effective communication on service delivery. Candidates should have a strong understanding of trade lifecycle management and settlement processes. The position offers competitive compensation with potential bonuses based on performance.

Qualifications

• Strong understanding of various financial instruments and their lifecycle.
• Strong working knowledge of settlement processes and post-trade reconciliation.
• Familiarity with cash and treasury payments.

Responsibilities

• Act as the point of contact for queries and escalations.
• Governance of client transactions and lifecycle events.
• Identify and resolve risks during service delivery.
• Monitor client queries and prioritize for resolution.
• Support queries related to middle office services.
• Coordinate with global operations for service improvements.
• Manage mailbox effectively.

Skills

Trade Lifecycle Management

Settlement processes

Cash and Treasury payments

Risk and Control frameworks

Corporate action lifecycle

Job description

Location: Raffles Place

Duration: 1 year contract

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $5500 + 1 month bonus

Job Responsibilities

• Act as a point of contact for queries and escalations, manage client relationship to ensure a positive service delivery experience.
• Governance and oversight of the end-to-end process for client transactions and trade lifecycle events, ensuring accuracy and efficiency.
• Identify, elevate and resolve risks and issues that arise during ongoing service delivery.
• Logging and monitoring of Client operational queries in terms of status, prioritizing for resolution and communicating appropriately to relevant stakeholders, ensuring expectations are always managed well.
• Provide support on queries related to middle office service, operating models, and market specific knowledge.
• Support any new fund implementation and transitions process related to Middle Office clients.
• Coordinate with global Operations and IT teams to address concerns, resolve issues, investigate and identify areas for continuous service improvement.
• Mailbox management

Job Requirements

• Strong understanding of Trade Lifecycle Management (Equities, Fixed Income, FX, MM, Derivatives, CIS, OTC)
• Strong working knowledge of Settlement processes and Post trade Reconciliation
• Familiar with Cash and Treasury payments
• Awareness of Risk and Control frameworks
• Understanding of corporate action lifecycle events